At Bakelands Private Limited, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share your information when you use our website and services.

1. Information We Collect

We collect the following personal information when you place an order or interact with our website:

• Name
• Email address
• Phone number
• Shipping and billing address
• Cookies and usage data

2. How We Use Your Information

Your personal information is used for the following purposes:

• Order Processing: To fulfill your orders, process payments, and arrange shipping.
• Customer Service: To respond to inquiries, provide support, and improve our services.
• Marketing: To send marketing emails and newsletters (once per month or occasionally missed). Customers can unsubscribe at any time.

3. Sharing of Information

We only share your personal data with trusted third parties necessary for business operations:

• Payment Processors: PayPal, Stripe
• Shipping Companies: For order delivery
• Analytics Services: Google Analytics and in-house analytics team

4. Cookies & Tracking Technologies

• We use cookies to enhance user experience and website functionality.
• No third-party tracking cookies are currently used, but we may update this in the future.

5. Data Security

We prioritize the security of your personal information by implementing:

• SSL encryption to protect data transmissions.
• Secure payment gateways to ensure safe transactions.

6. User Rights

• Customers can request data deletion or modification at any time.
• To update or remove personal data, users must contact us via our official email or contact form.

7. Third-Party Links

• Our website does not contain third-party advertisements or links that collect personal data.

8. Children’s Privacy

• We do not knowingly collect or store data from children under the age of 13.

9. Policy Updates

• Any updates to this Privacy Policy will be communicated via email notifications and website announcements.

10. Contact Information

For any privacy-related concerns, please contact us through:

• Email: contact@bakelands.com
• Contact Form: Available on our website

By using our website, you agree to the terms outlined in this Privacy Policy. 
Last Updated: 18/03/2025