FAQ

Shipping

Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location, but most local deliveries arrive within 2–5 working days.

Yes, we deliver to all areas across the globe. Shipping charges may vary based on location and order size.

Absolutely. Once your order is shipped, we’ll send you a tracking number via email or SMS so you can follow your package in real time.

Payments

We accept credit/debit cards, bank transfers, and selected mobile wallet options. All transactions are secure and encrypted.

Currently, Cash on Delivery is available for selected locations. Please check availability at checkout or contact our support team.

Yes, we use industry-standard SSL encryption and secure payment gateways to ensure your information is safe and protected at all times.

Returns

We accept returns within 7 days of delivery for unused, unopened products. Please ensure items are returned in their original packaging.

Simply contact our customer service team with your order number and reason for return. We’ll guide you through the process.

Yes, eligible returns will be refunded via the original payment method within 5–7 business days after we receive the item and confirm its condition.